Shipping Information
We ship anywhere in the United States—fast, reliable, and affordable.
| Service | Order Value | Cost | Delivery Time* | Carrier(s) |
|---|---|---|---|---|
| Standard Ground | under $75 | $6.95 | 3–5 business days | UPS Ground / USPS Priority |
| $75 and up | FREE | 3–5 business days | UPS Ground / USPS Priority | |
| Expedited | any | $14.95 | 2 business days | UPS 2-Day Air |
| Overnight | any | $29.95 | 1 business day | UPS Next Day Air |
| Alaska & Hawaii | any | Calculated at checkout | 3–7 business days | USPS Priority / UPS |
| APO/FPO & US Territories | any | $9.95 flat | 7–10 business days | USPS Priority Military Mail |
*Delivery times are estimates from the date of shipment, not the date of order.
Order Processing
Same-Day Shipping: Orders placed by 2 PM ET Monday-Friday leave our warehouse the same day.
Orders after 2 PM ET, weekends, or holidays ship the next business day.
You’ll receive a shipping confirmation email with tracking as soon as your package leaves us.
Free Shipping Details
Automatically applied at checkout on qualifying carts ($75+ before tax and discounts).
Applies to Standard Ground service within the 48 contiguous states.
Tracking Your Order
Track directly from your confirmation email or log in to My Account → Orders.
Tracking may take up to 12 hours to display movement after the label is created.
PO Boxes & Rural Routes
We happily ship to PO boxes via USPS Priority. Expedited and Overnight options require a physical street address.
Signature Requirement
Most orders under $400 ship signature-optional. For high-value gear ($400+), a signature will be required to protect your purchase. Need flexibility? Choose “Hold at UPS Location” at checkout.
Undeliverable Packages & Address Changes
If an address is incorrect or incomplete, the carrier may return the package. We’ll contact you right away to correct the address and reship. Additional charges may apply for redirected shipments.
Delays & Weather Exceptions
Severe weather, natural disasters, or carrier disruptions can affect delivery windows. We’ll post real-time alerts at the top of our site and via email if your order is affected.
Questions?
Our customer experience team is here 7 days a week, 8 AM–8 PM ET.
📞 (724) 564-2888 | ✉️ contact@getpowerlive.com
